Sales Management Workshop, Madrid, lunes, 17. septiembre 2018

The workshop will focus on helping participants to identify the needs of perspective clients no matter what type of product or service they are selling.  This includes customers in the business-to-customer as well as the business-to-business domains.  The programme will also be beneficial to those that deal with the not-for-profit and the government sectors.  The workshop also focuses on developing relationships with customers, which is essential for long-term profitability and growth of any organisation.  
Lead Trainer

Patrick O’Keefe is a sales training expert that brings over 20 years of experience in B2B & B2C sales, sales management, and corporate sales consulting.  His enthusiasm for helping others grow, transition into new sales, or sales management roles shows in his unique ability to coach to the specific needs of a group and/or individual.
Participants will also get two free coaching sessions with Patrick as part of the training.
Who is this for

Sales persons working in the corporate as well as not-for-profit sectors
Sales Executives and Sales Representatives
Sales Team members
Sales Account Managers
Employees working as sales support staff and/or sales admin
Customer Services Staff moving into a sales role
Sales Executives and Account Handlers
Sales Managers, Operations Managers and Account Managers
Customer Service Managers and Relationship Managers

What will you learn

Developing relationship with clients
Dealing with difficult clients
B2B vs B2C sales
Sales Management skills
Managing the sales team

Training Philosophy
At the Institute of Customer Management, we believe in using the latest technology to facilitate the learning process.  As a part of some of the training workshops, participants will receive a state-of-the art Apple MacBook Air, or an iPad Pro (or similar device).  The training programme will be taught with the help of these devices, thus improves the learning process significantly.
Participants attending this training will get a joint certificate from the Institute of Customer Management as well as the Patrick Michael’s Group.

What does the training investment include

Tuition for the full workshop
Training material for the workshop
Teas and lunches during the workshop
Sightseeing tour of the city/cities
Apple MacBook Air or iPad Pro 12.9” (or iPhone X)
Certificate from the Institute of Customer Management
2 free coaching sessions with our lead trainer, Patrick O’Keefe.

Training Features
DatesSep 17 – 21, 2018LocationMadridInvestment$ 4,495Duration1-Week

Sales Management Workshop

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